Juan Carlos Izaguirre

Senior Financial Sector Specialist

Juan Carlos Izaguirre is a senior financial sector specialist working on emerging regulatory and supervisory issues in digital finance and financial consumer protection frameworks focused on customer outcomes. Mr. Izaguirre has over 15 years of regulatory and supervisory experience, primarily in banking, financial inclusion, consumer protection, and deposit insurance. In the past five years, he worked with national, regional, and global actors to develop and adopt guidance that enables financial inclusion while preserving stability, integrity, and consumer protection.

Before joining CGAP, Juan Carlos was a founder of the World Bank’s Global Program on Financial Consumer Protection, where he co-authored Good Practices for Financial Consumer Protection and led technical assistance in Africa, Latin America, East Asia, Eastern Europe, and Central Asia. Previously, he was a prudential and conduct supervisor at the Superintendence of Banking, Insurance, and Private Pensions of Peru.

Juan Carlos has a Master’s degree in International Relations and Public Administration from the Maxwell School of Syracuse University, a Master’s degree in Finance from Universidad del Pacífico of Peru, and a Bachelor’s degree in Economics. He has trained banking and microfinance supervisors at the Toronto Centre, Financial Stability Institute, and Boulder Institute of Microfinance. He is fluent in Spanish.

By Juan Carlos Izaguirre

Blog

Is It Possible to Estimate Financial Stress Before It Harms Borrowers?

A tool piloted by CGAP and 4G Capital reliably measures changes in borrower behavior to detect financial stress. If stress indicators are found to predict future repayment, the tool could also serve as an early warning system for issues like default.
Blog

Analyzing Social Media to Spot Digital Consumer Credit Risks in India

Last year, news reports emerged of aggressive debt collection amid India's digital credit boom. New research shows that early warning signs on social media preceded the reports, highlighting the value of social media for consumer protection.
Research

Making Consumer Protection Regulation More Customer-Centric

Customer outcomes approaches are emerging as a promising consumer protection paradigm where the regulatory focus shifts from provider compliance with prescriptive check-the-box rules to customer results or outcomes achieved through provider actions.
Blog

Risk-Based Supervision Is Key to Financial Inclusion in 2020 & Beyond

In developing countries around the world, inadequate supervision risks neutralizing regulatory reforms designed to spark innovation and advance financial inclusion. Here’s what the global development community can do about it.
Blog

Deposit Insurance: The Last Line of Defense for E-Money?

Should deposit insurance cover e-money? The answer may not be the same for every country, but here are two lessons that apply across markets.