Samveet Sahoo is a manager in digital financial services domain of MSC India, focused on payments and distribution. He has seven years of experience in business strategy, client management, new product development and stakeholder engagement in the financial services sector, spanning digital financial solutions to rural and inclusive banking. He has worked on projects with banks, mobile network operators (MNOs), agent network managers (ANMs), microfinance institutions (MFIs), fintechs, regulators and governments in Bangladesh, India and Liberia. He is currently the country program manager for MetLife’s I3 program. His areas of expertise include project management, customer experience mapping, strategy and product development, user-interface evaluation, product evaluation, institutional assessments and risk analysis, market research, channel design, process re-engineering, pilot testing and support to roll-out, monitoring and evaluation and the development of analytical frameworks and policy analysis.